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Fundamentals of Management Coursera Quiz Answer

today we are going to share all week assessment and quizzes answers of Fundamentals of Management course launched by Coursera for totally free of cost. This is a certification course for every interested student.

Fundamentals of Management Coursera Quiz Answer

About this Course

Are you about to enter the workforce? Are you an emerging professional? Are you new to your role in the organization? All prospective new employees benefit from understanding management principles, roles and responsibilities, regardless of position. Now you can acquire an in-depth understanding of the basic concepts and theories of management while exploring the manager’s operational role in all types of organizations. Gain insight into the manager’s responsibility in planning, organizing, leading, staffing and controlling within the workplace. It’s never too soon to plan your professional path by learning how the best managers manage for success!

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Fundamentals of Management Coursera Quiz Answer

Week- 1: Review

1.
Question 1
Managers motivate and influence people, who want to follow them voluntarily, to set and achieve goals.

1 point

  • True
  • False

2.
Question 2
The top person (CEO, president, etc.) is always a leader.

1 point

  • True
  • False

3.
Question 3
Leaders push and managers pull people to set and achieve goals.

1 point

  • True
  • False

4.
Question 4
The “boss” is the primary reason why people left their job according to the Gallup organization survey.

1 point

  • True
  • False

5.
Question 5
Customers are those who buy our products or services, or use the output of our efforts.

1 point

  • True
  • False

6.
Question 6
Organizational planning starts with, and needs to be aligned with:

1 point

  • The culture of the organization
  • The strategic plan
  • The organization’s vision
  • The organization’s mission

7.
Question 7
Organizational behavior and change are driven by:

1 point

  • Competition
  • Customer satisfaction
  • Financial pressure
  • Product and process and permits
  • All of the above

8.
Question 8
Lean:

1 point

  • Focuses on how products and processes flow through the organization
  • Is a holistic continual improvement approach
  • Eliminates waste
  • Creates better value for the organization
  • All of the above

9.
Question 9
The change process starts with:

1 point

  • New actions
  • New thoughts
  • A failure in the current situation
  • A new feeling

10.
Question 10
People resist change when:

1 point

  • The reasons for the change are unclear
  • People are committed to the old way of doing things
  • It involves a loss of status or security
  • Key people in the organization say one thing (to change) but continue to do things the old way
  • All of the above

11.
Question 11
The four cornerstones of Lean described in the lecture are:

1 point

  • Mission, Vision, Commitment, Tools & Technology
  • Philosophy, Culture, Commitment, Tools & Technology
  • Strategy, Culture, Vision, Tools & Technology
  • Accountability, Habits, Commitment, Tools & Technology

12.
Question 12
The “change barrier” refers to:

1 point

  • Employees wanting to know what the change is before committing
  • Leaders who fail to address employees’ fears
  • Leaders who put up obstacles to organizational change
  • Employees refusing to change due to innate stubbornness

13.
Question 13
What are the three common reactions to change that people have, according to the lecture?

1 point

  • Distractor, Fence-Sitter, Supporter
  • Cheerleader, Distractor, Fence-Sitter
  • Saboteur, Supporter, Fence-Sitter
  • Opposer, Supporter, Fence-Sitter

14.
Question 14
The Three-Step Change model developed by Kurt Lewin consists of which of the following: (select all that apply)

1 point

  • Change should be introduced as a three-step process.
  • After unfreezing, change is introduced
  • Freezing refers to people’s refusal to change no matter what
  • Distractors and Fence-Sitters represent the toughest challenges when it comes to change
  • “Unfreezing” prepares people for impending change
  • Refreezing allows the new change to become the regular way of doing things

15.
Question 15
You are a business consultant advising your client, a national chain of day spas. In order to be more competitive, they are considering moving from an appointment-only model to a walk-in model. This change represents a significant shift in how they do business. Because they are concerned that their spa managers may resist and not implement this change, you decide to share with them which of the following?

1 point

  • The Importance of Organizational Drivers
  • The Kurt Lewin Three Step Model
  • The Nine Wastes
  • The Hierarchy of Planning

16.
Question 16
You are a business consultant who’s been hired to help a national chain of muffler repair shops implement new business processes. You meet with a manager of one of the repair shops and you find him to be largely neutral and indifferent about the changes ahead. Based on the lecture, what type is this manager resembling?

1 point

  • He’s a Supporter; you can count on him to come around
  • He’s a Fence-Sitter and unwilling to commit at this time
  • He’s a classic Distractor and likely to be hard to persuade

17.
Question 17
The Fear Gap refers to:

1 point

  • Managers being afraid to implement change because it’s difficult
  • The gap between people’s fears and actual reality
  • The notion that people are afraid to change
  • The gap in productivity due to people’s fears about change

Week- 2: Review

1.
Question 1
People skills are the most essential skills for a new manager or supervisor to be successful.

1 point

  • True
  • False

2.
Question 2
In the New Model, the organization moves from an “I” culture to a “We” culture.

1 point

  • True
  • False

3.
Question 3
The five management functions are: planning, organizing, staffing, leading, and controlling.

1 point

  • True
  • False

4.
Question 4
Autocratic managers flourish in the new model organization.

1 point

  • True
  • False

5.
Question 5
Governments around the world have adopted the new model management operating philosophy.

1 point

  • True
  • False

Week- 3: Review

Question 1
The final step in the planning process is to analyze and evaluate the environment.

1 point

  • True
  • False

2.
Question 2
Planning aligns actions with organizational goals.

1 point

  • True
  • False

3.
Question 3
The mission and vision is developed by executive management and the board of directors.

1 point

  • True
  • False

4.
Question 4
Strategic planning is done by the first level of management.

1 point

  • True
  • False

5.
Question 5
The last step in planning evaluates whether or not customers were satisfied.

1 point

  • True
  • False

Week- 4: Review

1.
Question 1
The first step in establishing a control process is to establish goals or standards.

1 point

  • True
  • False

2.
Question 2
Customers smelling coffee in a coffee shop is an example of a qualitative measure.

1 point

  • True
  • False

3.
Question 3
Situational leadership is based on the premise that a leader’s actions should match the variables of the situation.

1 point

  • True
  • False

4.
Question 4
All control processes should be measured both

quantitatively and qualitatively.

1 point

  • True
  • False

5.
Question 5
Feedforward controls measure performance after the fact.

1 point

  • True
  • False

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