You are a business consultant who’s been hired to help a national chain of muffler repair shops implement new business processes. You meet with a manager of one of the repair shops and you find him to be largely neutral and indifferent about the changes ahead. Based on the lecture, what type is this manager resembling?
- He’s a Supporter; you can count on him to come around
- He’s a Fence-Sitter and unwilling to commit at this time
- He’s a classic Distractor and likely to be hard to persuade
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